Call Centre

Contact Centre to the rescue of struggling suppliers, For too long the suppliers had to contend with being send from on e pillar to another due to challenges in payment of invoices. The decision to establish a contact centre follows several attempts to get the target of 100 percent compliance on payment of service providers, through the issuing of practice notes and escalation of report on payment on invoices to the executive council amongst others.

The Mpumalanga Provincial Treasury established a Call Centre to focus on the 30-day payment process for service providers who do business with the Provincial departments and entities.

The Call Centre was announced by the former MEC for Finance, Economic Development and Tourism, Mr Sikhumbuzo Kholwane, as part of initiatives to improve business processes, which include payment of suppliers within the stipulated timeframe

The Call Centre focuses mainly on invoice queries.

The Call Centre has been in operation since 01 July 2016. 

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Vision

Leading in innovation and service excellence.

Mission

Enhance fiscal discipline, accountability and effective governance in PFMA and MFMA institutions through: capable and professional workforce; inter-governmental collaboration; sustainable funding and equitable allocation and prudent financial management 

Values

We are committing ourselves to serve with: integrity, diligence, commitment, collaboration, transparency, leadership

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